Shipping policy

Shipping Policy

Order Processing

Orders are typically processed within 1–2 business days. Processing times may be longer during holidays, weekends, or periods of high order volume.

Shipping

We currently ship to eligible addresses within the United States. Available shipping options and any applicable shipping charges will be displayed at checkout.

Free Shipping

Free standard shipping is available on qualifying orders of $25 or more, unless otherwise stated during checkout or a promotion.

Delivery Times

Estimated delivery times are provided during checkout when available. Delivery dates are estimates and may be affected by carrier delays, weather, holidays, or other circumstances outside our control.

Tracking

When tracking information is available, it will be sent to the email address provided with your order.

Incorrect Shipping Addresses

Please verify your shipping address before completing your order. Baaww Pet Products is not responsible for delays or delivery problems caused by an incorrect or incomplete address provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us with your order number so we can review the issue and assist you.

Questions

For questions about your shipment, please contact Baaww Pet Products through our Contact page.